THE COMPLAINT
Repeated requests, an unresolved claim.
I participated in TimeHero’s affiliate program and received a commission payment in April 2023. Between 21 January and 17 September 2026, I sent seven requests concerning pending commissions to company contacts and support.
My outstanding claim is $150. The supplied mailbox audit found no incoming reply to the seven 2026 requests and no subsequent matching payment confirmation. This is a finding about the searched mailbox, not a complete bank or PayPal ledger.
The report supports the affiliate relationship, a historical payment and repeated payment requests. A subsequently supplied dashboard screenshot shows $150.60 unpaid. It supports a displayed balance, while the full conversion ledger and any adjustments remain unreconciled. The records do not establish deliberate fraud or the payable date of each individual commission.
JANUARY — OCTOBER 2026
The timeline.
First located request
Aayush asks Bernie why pending commissions have not been paid.
Complaint forwarded
The original request is forwarded to hello, Scott and Bernie, asking for a reply.
Further escalation
Another request asks whether affiliate-community attention is necessary. The original timestamp is 14 February US Eastern time; this timeline uses India time.
Historical contact approached
Aayush contacts Lisa in the earlier paid-commission thread about pending commissions.
Final notice
The details and payment demand state $150. The opening incorrectly states $800. A five-business-day deadline is the claimant’s demand, not a verified contractual payment schedule.
Follow-up
A further request quotes the March notice. It supplies no new accounting evidence.
Publication notice
Aayush reports the unresolved payout and gives notice of planned public documentation.
Amount clarified
Aayush confirms the current claim is $150 and the $800 opening was an error. The original correspondence is preserved unchanged. Subsequently supplied dashboard screenshots show $150.60 unpaid and Monthly / Net-30 payout terms.
253 calendar days elapsed from the first located request to 1 October. This is communication time, not contractual overdue days. Dates use India time.
DASHBOARD & CORRESPONDENCE
The evidence and the correction.
View full screenshot$150.60 total unpaid; $62.53 total paid. Displays ‘Due a day ago’ and 20% recurring commission.
View full screenshotMonthly / Net-30 terms with PayPal selected. Visible pending periods include April 2024, January 2025 and January 2026; the capture is incomplete.
View full screenshot108 referral records, with signup and cancelled states visible. Referrals are not automatically payable commissions.
View full screenshotLast 30 Days view shows $0 earnings, 5 clicks, 0 signups and 0 customers. This period does not establish the older balance.
The supplied home screenshot displays $150.60 both under “Total unpaid” and “Due a day ago.” The email claim is $150; the 60-cent difference is not yet reconciled. The screen also shows $62.53 total paid, 1,346 clicks, 108 referrals, 6 customers and 20% recurring commission.
The payout screen displays “Monthly / Net-30” and PayPal, with pending rows including April 2024, January 2025 and January 2026. The capture does not include all payout rows. “Due a day ago” is the dashboard’s label at capture, not proof the entire balance is 253 days overdue.
A separate commission screenshot shows approved entries and 28 items across three pages. It contains customer identifiers and is retained privately. The supplied capture shows only the first page, so it is not a complete ledger reconciliation.
“From our end, I see that we owe you $64.93 USD.”
This concerns the historical balance paid the next day. It does not confirm the current $150 claim.
“Amount due: USD 150”
“Full payment of USD 150 within 5 business days from receipt of this notice.”
The opening of this same notice states $800. On 1 October, I clarified that $800 was an error and $150 is the intended claim. The May follow-up repeats the original notice. This page annotates the discrepancy; it does not alter the originals.
The notice says conversion logs, dashboard screenshots and payout terms were attached. The audit found no attachment MIME parts in the retrieved message. That sentence is not evidence that those records were included. The dashboard screenshots were supplied separately on 1 October; they do not establish what accompanied the March email. The underlying conversion export and full terms agreement are still missing.
An August 2023 FirstPromoter notification records a $2.40 reward. Its present payment status is unknown, so it is not added to the $150 claim. A separate lead notification does not establish a paid conversion. The dashboard’s historical paid total of $62.53 differs from the April 2023 receipt’s $64.93 gross by $2.40. The cause is unknown; we do not assume it explains the reward notification or any adjustment.
TIMEHERO’S SIDE OF THE RECORD
Earlier correspondence and payment.
Lisa Aho’s April 2023 correspondence acknowledged $64.93 and offered an immediate payout. A PayPal receipt dated 25 April records $64.93 gross, a $3.73 fee and $61.20 net. Lisa confirmed payment, and I acknowledged receipt. These records support one settled payment, not three separate payments.
Lisa described referrers typically waiting until their balance exceeded $200, but offered to pay the smaller balance immediately. That historical statement does not establish a mandatory threshold or the terms governing today’s claim.
No 2026 response, automated acknowledgment, company denial, explanation or matching payment confirmation was located in the audited mailbox. Sent-message records alone do not establish that each recipient received or opened the email.
WHAT REMAINS UNVERIFIED
The unanswered questions.
- What does the current ledger show for approved, pending, unpaid, paid and reversed commissions?
- How does that ledger reconcile to the claimed $150?
- How do the displayed Monthly / Net-30 terms apply to each pending payout, and is any threshold applicable?
- Why have the 2026 requests remained unresolved in the reviewed correspondence?
- When and how will any eligible outstanding commissions be paid?
The report does not establish that TimeHero’s affiliate program is disabled or shut down. The supplied TimeHero captures show dashboard pages, not a program-disabled notice. The Taskade program notice belongs to a separate case.
FOR OTHER PUBLISHERS
Document your own payment dispute.
Use the unpaid affiliate commission evidence checklist to reconcile the balance and preserve the records. If access is removed, read our guide to documenting commissions after a program closes.
BEFORE YOU JOIN
What should prospective TimeHero affiliates check?
This TimeHero affiliate program review covers my own commission-payment experience. The dashboard, emails and historical payment are available here so publishers can assess the documented dispute for themselves.
Has TimeHero paid affiliate commissions before?
Yes. A matching April 2023 PayPal receipt shows $64.93 gross and $61.20 net after fees. The dashboard’s $62.53 paid total differs from both figures and remains unreconciled. This earlier payment is separate from the $150.60 shown unpaid.
What remains unresolved about TimeHero payouts?
The outstanding balance, eligible commission rows and payment date need reconciliation. Seven 2026 requests are documented; no reply was found in the searched mailbox. Before joining, obtain written confirmation of the current payment threshold, schedule, eligibility rules and escalation contact. The supplied portal’s Monthly / Net 30 settings do not independently establish today’s terms for every affiliate.
Disclosure & evidence limits
I own Squeeze Growth and have a direct financial interest in this claim. This page was prepared from the supplied TimeHero affiliate evidence report, including its readable email annex, plus five subsequently supplied dashboard screenshots. The original-email archive, live dashboard session, complete conversion export and payment-provider ledger were not independently inspected. Screenshots are supplied records, not an independently authenticated account audit.
The report describes an audit of inbox, sent mail, spam and trash as of 1 October 2026. Its findings are limited to that scope. Public email extracts omit private contact details, payment identifiers, private tracking links and addresses. The screenshot containing customer identifiers is not published. Four other supplied screenshots are presented unchanged; the home screenshot includes referral links. The unredacted report is not offered as a public download.
Company responses, corrections and documented payment will be added prominently when received.
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